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Mediation is basically a collaborative, structured process wherein an impartial third party helps disputing parties resolve conflict by the use of specific negotiation and communication techniques.

This procedure is usually used in legal disputes where one party seeks to resolve a case through the mediation process instead of going to court. All parties in the mediation process are encouraged to actively engage in the whole process. This is done to increase the chance of reaching a mutually acceptable resolution of the dispute.

Mediators are usually selected from legal teams or organizations. This helps in making the mediation procedure more efficient and effective. It also helps in creating a good atmosphere for a fruitful settlement. It may last for as long as twenty-four hours or as short as four hours depending on the preference of the mediator.